FAQ

How much sea moss should I take? 
For your daily mineral intake, we recommend taking 1-3 tbsp of sea moss gel. Sea moss capsules, we recommend taking 1-2 capsules.
If you decide you'd like to introduce sea moss to your children, please consult with their doctor before including it into their daily regimen. The recommended amount for young children is 1/2 tbsp.

 

How do I take sea moss gel? 
You can take a spoonful of it, mix it into your tea, smoothie or food. You can also use it as a mask and incorporate it into your face/hair regimen.

 

How do I store my sea moss product? 
Once you've received your sea moss gel in the mail, be sure to refrigerate immediately. Gels can last up to 4 weeks in the refrigerator, and up to 6 months if frozen. If storing into the freezer, we suggest molding it into ice cube trays for easy use.
For capsules, keep in a dry and cool area. Capsule shelf life is up to 12 months.

 

Return policy: 
As a policy, we do not accept any returns and exchanges as our products are perishables and cannot be resold, especially during this global pandemic. 


Shipping: After we have received your order, it takes us 1-3 business days to process. We ship via USPS. Standard shipping takes roughly 3 business days to arrive. Orders do not ship between Thursday-Sunday and holidays.

You can track your order on USPS.com and enter the tracking number that was provided through email.

To assure your order is properly delivered, and received within the time frame, please make sure your address is correctly entered. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrectly entered at the time of purchase.
Aloha Seamoss DOES NOT accept responsibility for any items lost or damaged in transit in route to shipping destinations or items marked delivered by the carrier. Once items leave Aloha Seamoss, the carrier accepts responsibility as the order has now been transferred into the carriers.

My package arrived damaged: 
We try our best to assure that your product(s) arrive to you undamaged, but at times it can happen.

To submit a claim for a replacement please include the following information via email:

  • Order number
  • Tracking number
  • Order date
  • Name
  • Address
  • Photo of damaged/broken product

The replacement product will be processed and shipped within a week's time. Thank you so much for your understanding!

**Please note, if you do not provide a photo of the damaged product, we cannot accept the claim.**

If we are not able to send your item, we will try our best to accommodate the best that we can.

  

Bulk/wholesale: Please email us to discuss.

 

IMPORTANT DISCLAIMER: None of the health topics and products sold and presented at Aloha Seamoss have been evaluated or approved by the FDA. They should not replace personal judgment or medical treatment when indicated, nor are they intended to diagnose, treat, cure, or prevent any disease. Always talk to your physician about the use of my products.

We can not be held responsible for any allergies or adverse reactions to this product.

I am not, nor am I holding myself out to be a doctor/physician, nurse, physician's assistant, advanced practice nurse, or any other medical professional ("Medical Provider"), psychiatrist, psychologist, therapist, counselor, or social worker ("Mental Health Provider"), registered dietician or licensed nutritionist, or member of the clergy. As a consultant and coach, I am not providing health care, medical or nutritional therapy services, or attempting to diagnose, treat, prevent or cure any physical, mental or emotional issue, disease or condition.
The information provided in or through my social page pertaining to your or your child's concerns or any other aspect of your life is not intended to be a substitute for the professional medical advice, diagnosis or treatment provided by your own Medical Provider or Mental Health Provider. You agree and acknowledge that I am not providing medical advice, mental health advice, or religious advice in any way. Always seek the advice of your own or your child's Medical Provider and/or Mental Health Provider regarding any questions or concerns you have about your or your child's specific health or any medications, herbs or supplements you or your child are currently taking and before implementing any recommendations or suggestions from our social pages. Do not disregard medical advice or delay seeking medical advice because of information you have read on here. Do not start or stop taking any medications without speaking to your own or your child's Medical Provider or Mental Health Provider
What I can say from my own experiences and others that have and are taking it. Made great results using it as a tool to cleanse the lymphatic system as well promote more bacteria for the gut to establish more growth within our organs.